Thank you for shopping with Ossol London! We aim to get your order to you as quickly and efficiently as possible. Below are the details regarding our shipping process.
1. Shipping Locations
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We currently ship within the UK.
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International shipping is not yet available, but we are exploring expanding our delivery areas in the future.
2. Processing Time
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Orders are processed within 1-2 business days from the date of purchase.
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Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods
- Estimated delivery time 1-5 days via ROYAL MAIL
4. Shipping Fees
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Free Shipping is available on all orders.
5. Order Tracking
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Once your order has been shipped, you will receive a tracking number via email so you can track the progress of your shipment.
6. Lost or Stolen Packages
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Ossol London is not responsible for packages lost or stolen after delivery. If your package is lost or stolen, please contact the carrier directly to file a claim.
7. Shipping Delays
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While we strive to deliver your order on time, please be aware that shipping times are estimates and may be affected by factors outside of our control, such as weather, holidays, or carrier delays.