At Ossol London, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website ossollondon.com (the "Site") and use our services. By using our Site and services, you consent to the practices described in this policy.
1. Information We Collect We collect various types of information when you interact with our Site:
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Personal Information: This may include your name, email address, phone number, shipping address, payment information, and any other information you provide when making a purchase or contacting us.
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Non-Personal Information: This includes data about your interactions with our Site, such as IP addresses, browser types, device information, and browsing activity. We may use cookies and similar technologies to collect this information.
2. How We Use Your Information We use the information we collect for the following purposes:
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To process your orders: To complete transactions, deliver your products, and manage your account.
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To communicate with you: We may contact you with order updates, customer service inquiries, promotional offers, and newsletters, provided you’ve consented to receive these communications.
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To improve our services: We analyze how users interact with our Site to improve user experience and enhance our product offerings.
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To personalize your experience: We may use your information to offer tailored content, recommendations, and marketing based on your preferences and behaviors.
3. How We Protect Your Information We implement a variety of security measures to maintain the safety of your personal information. This includes encryption of sensitive data, secure payment processing, and safeguarding against unauthorized access. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
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Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, processing payments, delivering goods, and providing customer service. These providers are obligated to use your information solely to perform their services for us.
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Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena or to comply with legal processes.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.
5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences, track your usage, and provide personalized content. You can modify your browser settings to refuse cookies, but this may limit certain functionalities of our Site.
6. Your Rights and Choices You have the following rights regarding your personal data:
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Access: You can request a copy of the personal information we hold about you.
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Correction: You can request updates or corrections to your personal information if it is inaccurate.
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Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
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Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions in any promotional email you receive from us or by contacting us directly.
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Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
7. Retention of Data We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Children’s Privacy Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under the age of 16 has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this policy for the latest information about our privacy practices.
10. Contact Us If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Ossol London
Email: HELP@OSSOLLONDON.COM
Website: www.ossollondon.com